Privacy Policy | KS Lux Limo

Your privacy matters to us. This policy explains what information we collect when you book a ride with KS Lux Limo, how we use it, and how we keep it safe. We keep it simple because that is how we operate.

Who We Are

KS Lux Limo is a premium chauffeured transportation service based in Hercules, CA. We serve the San Francisco Bay Area and the state of California.

TCP License #50619 · ksluxlimo.com

What We Collect

When you make a booking we collect the following information:

Full name
Email address
Phone number
Pickup and dropoff location
Booking details including date, time, vehicle, and occasion
Payment information, processed securely by Stripe

Important: We never store your card details directly. All payment data is handled by Stripe, a PCI-compliant payment processor. We only receive confirmation that a payment was made.

How We Use Your Information

We use your information solely to run your booking. That means:

Confirming and fulfilling your reservation
Contacting you about your ride details
Processing your deposit and final balance
Sending payment receipts and booking confirmations

We do not use your information for marketing or advertising without your explicit consent.

How We Protect Your Data

All payment processing is handled by Stripe. Your card details are never stored on our servers. Booking information is kept secure and accessible only to KS Lux Limo.

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse.

Sharing Your Information

We do not sell, rent, or share your personal information with third parties, with one exception:

Stripe receives your payment information solely to process your transaction. Their privacy policy is available at stripe.com/privacy.

We do not work with advertisers or data brokers. Your information stays with us.

Your Rights

You have the right to:

Request access to the personal data we hold about you
Request correction of any inaccurate information
Request deletion of your data

To make any of these requests, contact us at ksluxlimo@gmail.com and we will respond promptly.

Cookies

Our website may use basic cookies to support core functionality such as form submissions and page navigation. We do not use tracking cookies, advertising cookies, or third-party analytics that collect personal data.

Questions About Your Privacy

If you have any questions about this policy or how we handle your data, reach out. We are happy to help.